ONEWEB

1. Who We Are

Plus One Web is an independent technology consulting firm that designs, configures, deploys, and manages solutions for businesses using third-party platforms and services. We operate as a managed service partner—not a software vendor or platform provider. This Privacy Policy applies to information collected through our website (plusoneweb.com), our consulting engagements, and any related communications.

2. Information We Collect

We collect information necessary to deliver our services effectively and maintain our business relationships. The types of information we may collect include:

Contact & Business Information: Name, email address, phone number, mailing address, company name, job title, and any information provided by employees or representatives reaching out on behalf of a client’s business.

Technical & Infrastructure Information: Server configurations, IP addresses, administrative credentials, network architecture details, hosting account information, domain registrations, and other technical data necessary to deliver managed services. This may include access to third-party platforms provisioned on your behalf.

Website Usage Information: When you visit our website, we may collect IP addresses, browser type, operating system, referring URLs, pages visited, duration of visits, and cookie data. We use a simple visitor cookie to distinguish new and returning visitors.

Communications: Records of correspondence, including emails, contact form submissions, phone call notes, and project-related discussions that may contain business-sensitive details.

Financial Information: Billing details, invoice records, and payment history necessary to process fees. We do not store credit card numbers directly; payment processing is handled through secure third-party providers.

3. How We Use Your Information

We use the information we collect for the following purposes:

1. To deliver, configure, and manage the technology solutions and consulting services outlined in your Statement of Work (SOW);
2. To administer third-party platforms, hosting environments, and automated workflows on your behalf;
3. To communicate with you regarding project status, technical issues, invoicing, and service updates;
4. To diagnose and resolve technical issues within systems we manage;
5. To improve our services, processes, and the content of our website;
6. To generate internal reports and analytics that help us serve our clients better;
7. To comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of Plus One Web and its clients.

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes. We do not use your data for advertising profiling or behavioral targeting. Mobile opt-in consent and associated data are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy expressly excludes mobile opt-in data.

4. Third-Party Services & Data Sharing

As a vendor-agnostic consultant, Plus One Web utilizes a variety of Third-Party Services (cloud providers, hosting platforms, software tools, domain registrars, etc.) to deliver solutions. When we provision or configure these services on your behalf:

1. Your data may be stored on or processed by third-party infrastructure that Plus One Web does not own or operate;
2. Each third-party provider is subject to its own privacy policy and data handling practices;
3. Plus One Web will select reputable providers and configure them in accordance with industry best practices, but we cannot guarantee the privacy practices of third-party vendors;
4. We encourage you to review the privacy policies of any Third-Party Services provisioned for your business.

We may also share your information in the following circumstances:

1. With your consent or at your explicit direction;
2. With our contractors and team members who assist in delivering services to you, all of whom are bound by confidentiality obligations;
3. To comply with legal requirements, such as in response to a subpoena, court order, or lawful request by public authorities;
4. To protect rights and safety, including the rights, property, or safety of Plus One Web, our clients, or others;
5. In connection with a business transition, such as a merger, acquisition, or sale of assets, in which case your information would remain subject to the terms of this Privacy Policy.

5. Data Security

We implement reasonable technical and organizational measures to protect the information we handle, including:

1. Encrypted communications (TLS/SSL) for all web traffic and email where supported;
2. Secure credential management practices for administrative access;
3. Access controls limiting data visibility to team members with a legitimate need;
4. Regular review of security configurations for systems under our management.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Clients are strongly encouraged to maintain their own security practices, including regular password rotation and independent data backups, as outlined in our Terms of Service.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business relationship, and comply with legal obligations. Specifically:

1. Active engagements: All project-related data is retained for the duration of the engagement and for a reasonable period thereafter to support transition and reference;
2. Financial records: Invoice and payment records are retained in accordance with applicable tax and accounting requirements (typically seven years);
3. Technical credentials: Administrative passwords and access credentials are purged or transferred within thirty (30) days following the conclusion of an engagement, unless otherwise agreed;
4. Website analytics: Visitor data collected via cookies and server logs is retained for up to twelve (12) months.

Upon request, we will make commercially reasonable efforts to delete or anonymize your personal information, subject to legal retention requirements.

7. Cookies & Tracking

Our website uses a minimal cookie (“visited”) to identify returning visitors for the purpose of tailoring the browsing experience. This cookie expires after thirty (30) days and does not track personally identifiable information. We do not use third-party advertising trackers, retargeting pixels, or invasive analytics platforms. If we integrate any third-party analytics in the future, this policy will be updated accordingly.

8. SMS & Text Messaging

Plus One Web may communicate with clients and prospective clients via SMS (text message) through our toll-free business number. By providing your mobile phone number and opting in to receive text messages from Plus One Web, you agree to the following:

1. Opt-In Consent: By providing your phone number and checking the SMS consent checkbox on our website, you provide your express written consent to receive informational and business update text messages from Plus One Web LLC from +18337587932, including project updates, appointment confirmations, and service notifications. Express written consent is obtained through an unchecked checkbox that the user must actively select before submitting a contact form. This consent is not a condition of any purchase or service engagement.
2. Types of Messages: Text messages from Plus One Web may include: appointment confirmations, project status updates, service notifications, responses to inquiries, and occasional business communications related to your engagement. We do not send unsolicited marketing or promotional text blasts.
3. Message Frequency: Message frequency varies based on your engagement and communication needs. You will not receive more messages than necessary to support your project or inquiry.
4. Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message from Plus One Web. Upon receiving your opt-out request, we will confirm your removal and cease all SMS communications. You may also contact us at +18337587932 or [email protected] to opt out.
5. Help: For assistance regarding text messaging, reply HELP to any message or contact us at +18337587932 or [email protected].
6. Carrier Fees: Standard message and data rates from your mobile carrier may apply. Plus One Web is not responsible for any charges imposed by your carrier.
7. No Sharing of Opt-In Data: Your mobile phone number, opt-in consent, and any data collected through SMS communications will never be shared with or sold to third parties for any purpose. Any information sharing described elsewhere in this Privacy Policy expressly excludes mobile opt-in data and SMS consent information. Mobile opt-in information is never shared with third parties.
8. Supported Carriers: SMS services are available on all major U.S. carriers. Carrier support may vary and Plus One Web is not responsible for delayed or undelivered messages caused by carrier issues.

9. Protected Health Information (PHI)

For clients in the healthcare industry or other regulated sectors, Plus One Web may come into contact with Protected Health Information (PHI) or other regulated data in the course of delivering managed services. In such cases:

1. Plus One Web will handle PHI in accordance with applicable law, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable;
2. A separate Business Associate Agreement (BAA) will be executed when required;
3. Plus One Web will not use, disclose, or access PHI except as necessary to perform the agreed-upon services or as required by law;
4. Plus One Web will implement safeguards appropriate to the sensitivity of the data involved.

10. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

1. Access: You may request a copy of the personal information we hold about you;
2. Correction: You may request that we correct inaccurate or incomplete information;
3. Deletion: You may request that we delete your personal information, subject to legal retention requirements;
4. Portability: Where technically feasible, you may request your data in a structured, machine-readable format;
5. Objection: You may object to or restrict certain processing activities.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Plus One Web does not sell personal information.

To exercise any of these rights, please contact us at the email address below. We will respond within thirty (30) days of receiving a verifiable request.

11. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date below and post the revised policy on our website. Continued use of our services or website following any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Plus One Web LLC
Email: [email protected]
Phone: 833 PLUS WEB (833-758-7932)

Last updated: February 2026.